Yes. Our range includes 100% virgin human hair. Each product page lists the details, and if you're unsure which texture or length suits you, message us on WhatsApp and we'll help you choose.

You start with a consultation where we talk through your style and take your measurements. We then create an outfit made to your preferences. We also offer tailoring and alterations for the perfect fit.

15 minutes: free. Best if you already know your style and just need measurements. 

30 minutes: £10. We discuss your style and desired look, then take measurements. 

45 minutes: £15. We help you choose from a range of styles, then take measurements. 

1 hour: £20. A full session exploring style options and taking measurements.

Go to the Consultation page and choose your option. Pay securely with PayPal for the paid sessions, or message us to book the free 15 minutes. Once your payment is confirmed, we confirm your booking and send you your date.

We're at Unit 16A, The Marlands Shopping Centre, Southampton, SO14 7SJ. Open Tuesday to Friday 9:00–17:30 and Saturday 10:00–17:30. Closed Sunday and Monday.

Choose your items, add them to your cart and go to checkout. Delivery options and payment methods are shown at checkout before you pay.

Use "Track Your Order" at the top or bottom of the site and enter your order details. If you need help, message us on WhatsApp or email support@fashionessence.live.

Contact us as soon as possible on WhatsApp (+44 7903 184476) or email. We'll do our best to help before your order is processed.

Please contact us before sending anything back so we can guide you. You can also read our Returns & Exchanges page, WhatsApp +44 7903 184476, email support@fashionessence.live, or use the Contact page.